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Caracal USA has determined a potential condition of the trigger unit in a very limited number of Caracal F and C pistols that could possibly allow the pistol to fire when dropped onto a hard surface with a round in the chamber. Although Caracal USA has not received any reports of injuries, it is initiating this voluntary recall to protect the safety of its customers because of the remote possibility of an unintentional discharge occurring.
The affected Caracal pistols have serial numbers that begin with B, C, F, L, or M. If your pistol’s serial number begins with one of these letters, please follow the following steps.
Only the Caracal F and C pistols with the serial numbers identified above are affected by this recall. If your pistol has a different serial number, it is not subject to the recall.
If you own a Caracal F or C pistol with a serial number identified as being affected by this recall, please do not load or fire your Caracal F or C pistol and contact us immediately to arrange to have the trigger unit replaced, completely free of charge, using the following steps:
- Step 1 – Contact us at 205-655-7050 (Monday-Friday 8-5 Central Standard Time), or at email@example.com and provide the model and serial number of your pistol.
- Step 2 – After contacting us, we will send you a prepaid overnight shipping box with instructions so that you can return your pistol to us, free of charge.
- Step 3 – Your firearm will be returned as quickly and efficiently as possible.
We apologize for any inconvenience that this may cause, and to thank you for your patience and cooperation, we will send you a free magazine when we return your pistol to you.
For more information, you may visit www.caracal-usa.com or call Caracal USA at 205-655-7050.
Caracal is a small arms manufacturer, launched in Abu Dhabi in 2007. Working closely with the UAE Armed Forces, the company has developed a range of modern pistols in association with leading European weapon designers and international users. The Caracal range includes full and compact sized pistols, which have been sold in the Middle East region, Europe and South Africa. Caracal products are manufactured in Abu Dhabi, the United Arab Emirates. Caracal International LLC recently launched Caracal USA, LLC, located in Trussville, Alabama, which serves as the importer, distributor, and service center for the US markets.
Caracal is also the parent company for the world-renowned German rifle and shotgun manufacturer, Merkel.
Caracal is a fully owned subsidiary of Tawazun, a strategic investment firm focused on the development of Abu Dhabi’s industrial manufacturing and technology capabilities and knowledge transfer, with a specific focus on the defense sector.
For more information visit www.caracal-usa.com.